Costumer service
We are available from Monday to Sunday: 09:00 - 20:00 CET
Frequently asked questions
Is your jewelry waterproof?
Our stainless steel + 18k gold-plated pieces can handle splashes, but we recommend removing them before showers/swimming to keep them extra sparkly.
Will the gold plating fade?
With proper care (avoiding lotions/perfumes), the plating lasts beautifully! Each piece comes with a care card to keep it looking fresh.
Do you ship internationally?
Yes! We’re jetsetters too ✈️. Shipping rates & times vary by location—check our Shipping Policy for details.
What’s your return policy?
We offer hassle-free returns within 30 days (unworn, with tags). Because we want you to love your pieces!
How do I clean my jewelry?
A soft cloth + mild soap does the trick! Avoid harsh chemicals—think of it like skincare for your jewels.
When will you restock sold-out items?
Join our newsletter for real-time updates! We’re always cooking up new designs.
Shipping Made Simple ✨
🇳🇱 For Our Dutch Lovelies:
- Free delivery on all orders (yes, even that €5 pair of earrings!).
- Handled with care by PostNL, delivered in 1-3 business days.
- Track your package like a pro—we’ll send you a link the moment it ships.
🌍 For Our EU Fashion Friends:
- Free shipping on orders over €59 (treat yourself—you deserve it!).
- Under €59? Just €6.95 for smooth PostNL International delivery (3-7 business days).
- No nasty customs surprises—duties and taxes included.
All orders packed with confetti-worthy excitement!